Xi’an Service Info

Dialing code
(+86) 29

Emergency numbers
Police 110
Fire department 119
Ambulance 120

Xi’an is generally a safe place and the tourists should not experience problems while visiting it. Of course, the usual precautions should be taken, such as being careful where you put money and other valuables. Also, beware of pickpockets, especially in crowded places like buses and markets. The attention should be paid to the traffic when crossing the street, because drivers in Xi’an tend to be reckless.

Health Care
Pharmacies in Xi’an (药店; yàodiàn) are usually around the city and most of them are easy to be found. Among the many hospitals there are those in which foreigners are treated most frequently and where the staff speaks English, so in an emergency case you should use hospitals Shaanxi Provincial People’s Hospital (陕西 省 人民 医院; 256 Youyi West Road (西安市 友谊 西路 256 号) www.spph-sx.com; 8525 1331) or Second Affiliated Hospital of Xi’an Jiaotong University (西安 交通 大学 医学院 第二 附属 医院; 157 Wu Xi Lu (157 West 5th Street; 西安市 西 五路 157 号); www.2yuan.org; 8767 9323).

ATMs (取款 机; qǔkuǎn JI) are around the city and most of them accept credit cards from abroad. However, you should stick to the ATMs of reputable banks (银行; YinHang) such as Bank of China, ICBC, HSBC, or CITIC.

Credit cards are accepted in most hotels, restaurants, supermarkets and shopping malls, but it is definitely good to have some cash, because the card cannot be used everywhere. For example, on markets and street stalls which are unavoidable in Xi’an, only cash is used. Visa, Master card, JCB, American Express, and Diners are widely accepted.

Money can be exchanged in banks, exchange offices (外汇 兑换 处; wàihuì duìhuàn chǔ), post offices, as well as in luxury hotels. Exchange offices in particular are all over the city center.

Internet Access
Xi’an visitors should not experience problems with access to the Internet, because most of the hotels, hostels, restaurants and cafes have free wireless. The quality of the Internet in Xi’an is good and will satisfy most average users. Internet cafes (网吧; wǎngbā) are everywhere, and most of them offer printing services, scanning, copying, and burning CDs and DVDs. The price of the Internet in internet cafes range from CNY3 to CNY5 per hour, depending on the quality of internet speed and IT equipment in the internet cafe. Access to some web sites, including most of the western social media, is restricted by China government.